Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.


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Featured Knowledge Base Articles

  • Admin Panel

    • Log In
      To log in to the ClassVirtual Admin Panel, you can visit our website www.classvirtual.gr and use the credentials that you have defined in Member ...
    • Users
      Log in to the management panel, at the middle top of your screen, you'll see the "Users" menu. By entering this menu, you will find all the available ...
    • Timetable design
      After logging into your account, you see the weekly schedule at the center of your screen. On the left of the program, you see the groups of programs ...
    • Gallery
      By logging in to the administration panel, you can view photos and / or images before or after the Group Programs with just a few simple steps: ...
    • Weekly Schedule Publication
      With the completion of each Weekly Schedule, the system creates a webpage. To see the webpage, the "Post Program" button is located on the top left ...
  • Group Fitness Programs

  • Installation

    • Equipment
      You will need the following equipment: Sound System Optical System One Personal Computer or Laptop
    • Sound System
      Make sure the sound is clear and has the same intensity in all parts of the room.First, the sound card of the computer that plays ClassVirtual must ...
    • Optical System
      If you choose to use a projector video it is good to buy someone depending on the brightness of your room. If it is dark, then a video projector with ...
    • Player (Personal Computer)
      To be able to play CLASSVIRTUAL you need a Personal Computer or a Laptop, connected to the Internet. Start the prefer device, launct a browser, and ...
    • Studio
      Vital component of the virtual experience of members is both the group studio and the audiovisual system, which must create a shocking experience. ...
  • Troubleshooting